FAQs

What do I bring?

• On entry we require proof of current vaccination. This is a minimum F3 for cats and C5 for dogs. Vaccinations must have been administered no less than 2 weeks prior to entry and proof is by way of vaccination certificate from the vet only.
• A piece of bedding or familiar item from home to go into sleeping area.
• A toy or 2. Please bear in mind these will probably go out with other dogs as well as your dog so may get slobbered on, gnawed on or even chewed up.
• Cats staying in suites can have a few items from home due to the size of the space. Cats in standard accommodation a piece of bedding or 2 and some toys only.
• Any special diet or medication that is required during the stay.

What are the emergency procedures?

At Caloundra Pet Boarding we have procedures in place for all types of emergencies. The manager lives on-site so we offer true 24 hour management of the facility and our guests. For any afterhours pet emergencies we deal with Pet ER in Tanawha who are a 24hr vet surgery. For any emergencies during normal hours we have relationships with all of the vets in our local area, or we are happy to deal directly with your pets treating vet.

Why do you play music to pets?

For many years research has shown the calming effect that soft music has when being played in many different situations for both humans and animals. Over the last decade or so music produced specifically for certain species of animals has become huge. There are whole radio stations dedicated to dogs and series upon series of CD’s with music specifically designed to calm your dog or cat. We find that playing soft music in the background of the cat and dog accommodation creates ambience, provides comfort and masks some of the sounds that may cause your pet stress. It breaks up the silence and is especially useful for those that aren’t too fond of the sounds that an impending storm creates. We play a selection of soft classical music as well as a mix of the Through a Dogs Ear and Through a Cats Ear CD series.